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- Level: Beginner
- Duration: 03h 25m
- Release date: 2021-04-27
- Author: Chris Croft
- Provider: Lynda
When Negotiation's about More than Money: How to Negotiate (Almost) Anything
Description
Content
Negotiation theory is all very well, but how can you apply it in real situations? Which tactics should you use when? In this comprehensive course, instructor Chris Croft outlines the negotiating process and applies it to real-life negotiation situations, talking you through exactly what you should do in order to get the best possible outcome. Often these situations are about much more than money—they are about finding a win-win outcome that covers all of the tradeables. You can use this comprehensive course as a reference library, so that you can refer directly to the section relevant to your current situation. Note: This course was created by Chris Croft. We are pleased to host this training in our library.
- Introduction02m 27s
- What to expect01m 27s
- How to use this course01m
- 1. Decide to Negotiate11m 26s
- Negotiation is for home and work01m 45s
- Why would you not negotiate?02m 43s
- The effect on the bottom line03m 48s
- There is a third option03m 10s
- 2. Overview of the Process20m 11s
- The most underrated step05m 13s
- Start off strong05m 27s
- Bargain like a pro03m 15s
- Watch out for these tricks06m 16s
- 3. Asking for a Raise21m 12s
- Difficult, but important00m 33s
- Plucking up courage01m 39s
- Why a raise is worth more than you think01m 55s
- When to do it01m 43s
- The top two things to prepare05m 27s
- How to increase your power02m 50s
- How much to ask for03m 19s
- Reaching a deal01m 50s
- Hold firm01m 05s
- Being nice00m 51s
- 4. Procurement: Buying from Suppliers43m 35s
- The classic negotiation situation00m 24s
- Expected and essential quotes04m 06s
- Seven opportunities to negotiate03m 26s
- Your ultimate source of power02m 35s
- Prepare to trade03m 24s
- Prepare for a seller's weaknesses05m 03s
- Don't get tempted in04m 38s
- The vice strategy03m 29s
- Your counteroffer02m 25s
- Move without losing02m 51s
- Keep everything secret05m 35s
- Close the deal04m 42s
- Detachment and practice00m 57s
- 5. When Selling to a Customer46m 25s
- It's not about the price01m 01s
- Go for that higher price03m 40s
- Mental strength about price05m 44s
- Lose customers on a price04m 42s
- What can you trade?04m 52s
- Get in their heads03m 21s
- Who has to open first?04m 28s
- Three tips for opening04m 15s
- Get the best possible price05m 17s
- Understanding your item's value03m 52s
- Get the handshake04m 46s
- Seller strategies wrap-up00m 27s
- 6. Being Interviewed for a Job20m 33s
- Why negotiation is important at this point01m 01s
- Be brave02m 15s
- What if you don't negotiate?02m 15s
- You're stronger than you think03m 50s
- Prepare your perks01m 39s
- How much to ask for03m 20s
- Aiming for a win-win02m 47s
- Should you walk away?02m 04s
- Courage01m 22s
- 7. At the Start of a Difficult Project16m 22s
- Not just about money00m 43s
- A limited window03m 10s
- Think strong01m 22s
- Projects have a lot of factors01m 35s
- What are your demands?03m 34s
- Trade around the triangle02m 48s
- Avoid scope creep02m 21s
- You're on the same team00m 49s
- 8. Problems with Colleagues11m 59s
- In your team or from another team00m 45s
- Negotiate over fairness02m
- How could you walk away?02m 05s
- Put yourself in their shoes01m 37s
- Get their acknowledgement02m 22s
- What can you give them?02m 27s
- Every interaction is a negotiation00m 43s
- 9. Asking Your Boss for a Favor09m 45s
- Does your boss have all the power?00m 37s
- If you don't ask, you don't get01m 58s
- Prepare for success01m 46s
- What's their best offer?02m 42s
- Dig a bit deeper01m 41s
- Objections and tradeables01m 01s
- Conclusion01m 39s
- Summing up01m 39s
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