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- Level: Beginner
- Duration: 01h 37m 07s
- Release date: 2022-03-17
- Author: Daniel Lachance
- Provider: Pluralsight
IT Professional Fundamentals: Software Troubleshooting
Description
Content
IT technicians must be proficient not only in hardware troubleshooting, but they must also be able to solve software related problems. This course will teach you approach software issues using a structured approach that minimizes downtime.
- Course Overview01m
- Course Overview01m
- Solving Microsoft Windows OS Issues45m
- Module Overview01m
- Boot Problems07m
- Demo: Create a Windows Bare Metal Image05m
- Network Connectivity06m
- Demo: Solve Shared Folder Access Permissions Issues06m
- Performance07m
- OS and Application Crashes05m
- Demo: Configure a System Restore Point03m
- Demo: Roll Back a Windows Update03m
- Module Summary02m
- Solving Mobile Device Software Issues26m
- Module Summary01m
- Mobile Device Network Connectivity Issues07m
- Demo: Determine Which Mobile Apps Use the Most Data02m
- Demo: Configure a Mobile Device Wi-Fi Hotspot02m
- Mobile Device Power Issues02m
- Mobile OS and App Issues06m
- Mobile Device Security05m
- Module Summary01m
- Mitigating Malware27m
- Module Overview01m
- Malware Types06m
- Demo: Configure Anti-malware Scan Settings04m
- Malware Symptoms04m
- Demo: Examine a PKI Certificate04m
- Web Browser Security04m
- Malware Removal03m
- Module Summary01m
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