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- Level: Beginner
- Duration: 02h 20m 20s
- Release date: 2021-06-08
- Author: Frederico Aranha
- Provider: Pluralsight
ITIL® 4 Specialist CDS: Managing Value Streams
Description
Content
IT professionals specialized in IT Service Management that want to truly understand how value streams apply to ITSM will benefit from this course that delves into how to effectively manage value streams.
- Course Overview02m
- Course Overview02m
- Applying Relevant Governance Practices to Create and Deliver Services35m
- Course and Module Overview03m
- Value Streams05m
- Service Design07m
- Software Development and Management03m
- Deployment Management04m
- Release Management04m
- Validation and Testing04m
- Change Control05m
- Applying Operational Practices to Create and Deliver Services29m
- Module Overview02m
- Incident Management06m
- Problem Management06m
- Knowledge Management03m
- Service Level Management07m
- Monitoring and Event Management05m
- Managing Services38m
- Module Overview02m
- Demand Management06m
- How to Prioritize Work06m
- Swarming06m
- Shift Left Approach08m
- Buy vs. Build07m
- Sourcing Models03m
- Creating and Managing Value Streams39m
- Module Overview03m
- Value Streams General Considerations07m
- Defining Steps for a Value Stream07m
- Designing and Describing Value Stream Steps08m
- Value Stream Metrics05m
- Sample CDS Exam Questions07m
- Course Summary02m
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